Terms and Conditions Dragon Customer

Welcome to Dragon Customer. These Terms and Conditions govern your access to and use of our website (https://dragoncustomer.com), functioning under the by MAI Corporation LTD, located at 1 De La Warr Way, United Kingdom. By using our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms and Conditions, you must not access or use our Service.

1. Introduction

Dragon Customer provides an open reviewing platform that enables transparent interactions among businesses, individuals, and professionals. Our aim is to create a community based on trust, accountability, and honest feedback. The platform allows users to post, read, and respond to reviews concerning services, products, or collaborations.

By accessing or using our platform, you confirm that you have read, understood, and accepted these Terms. You also acknowledge our Privacy Policy, which explains how we collect, process, and safeguard your personal data.

2. Eligibility and Account Registration

To use our Service, you must be at least 18 years old or have the consent of a legal guardian. You agree to provide accurate and complete information when creating an account and to keep your login credentials confidential. You are solely responsible for all activity that occurs under your account.

You must not impersonate another person, create an account using false information, or attempt to access another user’s account without authorisation. The Company reserves the right to suspend or terminate any account found to be in violation of these Terms or involved in any fraudulent or abusive activity.

3. Purpose and Fair Use of the Platform

Dragon Customer is designed to facilitate genuine feedback and transparent reviewing. Users are encouraged to share honest experiences based on real interactions with businesses, products, or services. Misleading, defamatory, or malicious reviews are not permitted.

Users are expected to act respectfully towards others and refrain from posting content that may harm reputations or spread misinformation. Reviews should be factual, written in good faith, and relevant to the experience being described.

Any misuse of the platform for manipulation, harassment, or false reporting will result in immediate account restriction or removal.

4. User Content and Rights

When you post reviews, ratings, comments, or other materials on our platform, you retain ownership of your content. However, by submitting it to Dragon Customer, you grant the Company a non-exclusive, worldwide, royalty-free licence to use, publish, modify, distribute, and display such content for the operation, promotion, and improvement of our Service.

You are solely responsible for ensuring that your content complies with applicable laws and does not infringe upon the rights of others. The Company reserves the right to review, edit, or remove any content that violates these Terms, contains unlawful material, or damages the integrity of the platform.

5. Prohibited Conduct

Users must not use the platform for any unlawful, unethical, or harmful activities. This includes, but is not limited to:

Uploading private or confidential information without consent.
Using automated tools (bots, scrapers, or crawlers) to collect data.
Introducing malware, viruses, or any software that disrupts service operation.
Engaging in harassment, discrimination, or abuse of any kind.
Attempting to manipulate ratings or reviews for commercial gain.

6. Intellectual Property

All materials, trademarks, designs, software, and content available on Dragon Customer are the intellectual property of MAI Corporation LTD or its licensors. You may not copy, reproduce, distribute, or use any of our content or branding elements without our prior written consent.

While you retain ownership of your own reviews and posts, you grant Dragon Customer permission to use them as described in these Terms for operational and promotional purposes.

7. Third-Party Websites and Integrations

Our platform may contain links to third-party websites or include integrations from external service providers for analytics, communications, or advertisements. We do not control or endorse these third-party entities and are not responsible for their content or practices. You are encouraged to review their individual terms and privacy policies before interacting with them.

8. Limitation of Liability

To the fullest extent permitted by law, Dragon Customer and MAI Corporation LTD shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Service. This includes, but is not limited to, loss of data, profits, goodwill, or other intangible losses.

Dragon Customer does not guarantee the accuracy, reliability, or completeness of any content posted by users. Reviews and ratings reflect personal opinions and experiences, and we are not responsible for decisions made based on user-generated content. You agree to use the platform at your own risk.

9. Data Protection and Privacy

We value your privacy and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal data is collected and processed in accordance with our Privacy Policy. By using our Service, you consent to such processing and warrant that all information you provide is accurate and lawful.

10. Account Suspension or Termination

We may suspend, restrict, or terminate your account at our sole discretion if you breach these Terms, engage in illegal activity, or misuse the Service. You may also request account deletion at any time through your profile settings or by contacting us directly. Termination does not limit our right to pursue legal remedies for any violations committed prior to closure.

11. Changes to the Terms

We may update or modify these Terms periodically to reflect operational, legal, or regulatory changes. All updates will be posted on this page with an updated “Last Updated” date. Continued use of the platform after such changes constitutes your acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising from or relating to the use of Dragon Customer shall fall under the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions, concerns, or requests related to these Terms and Conditions, you may contact us through the following:

Website:https://dragoncustomer.com/contact-us

Email:media@dragoncustomer.com